Insights on operations and systems.
Practical writing on how work really moves through small businesses, what it costs when it stalls, and how to fix it. Nothing you can't use on Monday.
- Spreadsheets26 August 20264 min readHow to know when your business has outgrown ExcelSeven signs your spreadsheet has quietly become the system, what to do about it, and when Excel is still the right tool.
- Process12 August 20263 min readAsk three people how a job gets done. You'll get three answers.The cheapest diagnostic in business. It takes about fifteen minutes, and almost nobody runs it.
- Operations5 August 20263 min readYour team stopped telling you what's broken. Here's why.Every workaround in your business is information about something that isn't working. Most of it never gets reported.
- Systems28 July 20263 min readThe software isn't the problem. It never was.Most businesses have at least one system they're disappointed by. The cause usually isn't the vendor.
- Sector19 July 20263 min readWhat we usually find in an accountancy practiceFive findings that turn up in practice after practice, and roughly what each one costs a week.
- Systems10 July 20263 min readTyping the same thing twice costs more than the typingThe minutes are the small part. The real cost starts when the two copies stop agreeing.